Support Services
NKTC offers a range of support services to its learners, including:
Provision of cooling-off period during enrolment phase
General administrative support
Ongoing educational support by our trainers and assessors
Provision of making reasonable adjustment based on learner needs where required
Complaints and Appeals – both internal and referral to external bodies should the learners request the support
Assistance for those applying for recognition of prior learning (rpl)
Assistance for those who require additional language, literacy, or numeracy training
Referral to specialist support services e.G., mentoring and counselling services
Supporting learners with a disability or a medical condition
Any other support required to ensure learners succeed in their learning Personal counselling referral services including:
Complaint/conflict resolution
Access and equity issues
Welfare and support
Referral services related to any domestic / family violence.
Local libraries
Local tutors or academic support
Local disability support groups
Local refugee and migrant support networks